Questions
Good to know.
About cork, specification, installation, samples and lead times. If your question is not here, just ask.
About cork
The bark of the cork oak. The bark is stripped by hand and regrows, so the tree is never felled. Granorte in Portugal turns it into floor planks, floor tiles and wall tiles.
Granorte, a family-owned Portuguese cork manufacturer founded in 1972, which exports around 90% of its production to more than 50 countries. Natrul supplies Granorte floors and wall tiles internationally, with samples, technical documents and support for your project team.
Naturals (natural cork) and Recolour (coloured cork), each as a floating floor or a glue-down tile, plus the Wabi and Carioca wall tile collections.
Cork is harvested from living trees, which are not felled. The floating floors are made from more than 80% renewable raw materials and the glue-down tiles from more than 85% natural cork. None of the floors contain PVC. FSC® certified products are available on request.
Specification
Naturals and Recolour floating floors and Naturals Fix tiles are Class 33, commercial heavy. Recolour Fix tiles are Class 34, commercial very heavy. All under EN ISO 10874.
ΔLw 19 dB for the floating floors, which have an integrated acoustic cork underlay, and 14 dB for the glue-down tiles, tested to EN ISO 10140-3.
Cfl-s1 for the Recolour ranges, floating and Fix. Dfl-s1 for the Naturals ranges, floating and Fix. Tested to EN 13501-1.
Technical class DS (μ > 0.30) under EN 13893 across the floor ranges.
The floors fulfil the AgBB scheme and French VOC Classification A+, and Granorte cork floating floors are GREENGUARD Gold certified by UL. The HDF core in the floating floors is formaldehyde class E1, and no formaldehyde-containing materials are added to the glue-down tiles.
Every floor and wall range has a Granorte technical data sheet on the Technical page, and each product page lists the key figures.
Installation
Floating floors are 10.5 mm planks that click together with the Uniclic® system over an integrated acoustic cork underlay, with no adhesive. Glue-down tiles are 4 mm and are bonded to the subfloor with contact adhesive for a permanent floor with a low build-up.
Not for the floating floors, which have a 1.5 mm CleanCork underlay built in. On concrete and other mineral subfloors a PE vapour barrier goes down first.
Yes. All floor ranges are suitable for hot-water and electric underfloor heating up to a surface temperature of 28°C.
Yes, if you would like us to. We can supply the cork to your own contractor, with the laying instructions and technical data they need, or supply and install it with approved installers we manage across Hampshire, Wiltshire, Dorset, Surrey and London. Either way, one person looks after your project from start to finish.
It must be flat, dry and structurally sound. The Granorte laying instructions set out the requirements, and we can advise on the conditions on your site.
Where to use it
Hotel rooms and corridors, yoga and Pilates studios, treatment rooms, offices, shops and restaurants. We will help you choose the format and use class to suit the traffic.
Bathrooms and wet rooms are excluded from the manufacturer's warranty, so we do not specify cork floors there.
Cork has a low thermal conductivity, so the surface feels warmer than stone or ceramic. Thermal resistance is 0.10 m²·K/W for the floating floors and 0.05 m²·K/W for the glue-down tiles.
Yes. Cork reduces impact sound, and the floating floors reach ΔLw 19 dB with their integrated acoustic underlay.
Ordering and lead times
Businesses and the trade only: hotels, spas and studios, and the designers, architects and contractors who work with them.
Product pages show a guide price per m² excluding VAT, supply only. Send us the areas, finishes and delivery location and we will send a project quotation for materials and delivery. Installation is available separately in selected areas of southern England.
Every design is made to order in Portugal for your project: allow at least 6 to 8 weeks from order. The expected lead time is confirmed with your quotation.
Recolour, Wabi and Carioca have a minimum of 30 m² per design. For the other ranges, any minimum is confirmed with your quotation.
We supply businesses and the trade internationally. Tell us your delivery country and address. Shipping and other applicable charges are added to the product price and confirmed in your quotation.
Samples
Add finishes from the collections or the samples page, then send one request with your business name and delivery address. You can also list the finishes in a project enquiry.
Yes. The data sheets for the floor and wall ranges are on the Technical page, and we can include them with your samples.
Cork is a natural material, so colour and grain vary between batches and between planks. Samples show the typical character of a design rather than an exact match.
Care and warranty
Vacuum or dry sweep to remove grit, then damp mop with a well-wrung mop and a pH-neutral cleaner. Avoid bleach, solvents and abrasive cleaners. The care guide on the Technical page has the full routine.
For the floors, Granorte warrants that the surface finish will not wear through within 5 years of commercial use, with normal use and proper maintenance, under its warranty terms. Bathrooms and wet rooms are excluded. For the wall tiles, Granorte certifies the product free from manufacturing and structural defects, and the commercial warranty terms are confirmed with your quotation.
Yes. Installations we manage carry a five-year guarantee on the workmanship.

Still have a question?
Just ask us.
Call, email or send the details of your project, and we will reply within one working day.
+44 (0)23 8244 7628 · hello@natrul.co.uk
